©  2019 The Lash Cove LLC | all rights reserved.

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1523 S. Bowen Rd. Arlington/Pantego, TX 76013

817-462-4634

About Us

The Best Products

 

Xtreme Lashes® Eyelash Extensions are your ultimate answer for longer, thicker, more beautiful-looking eyelashes. Developed to mimic your natural eyelashes, each Xtreme Lashes Eyelash Extension is individually applied to a single eyelash, resulting in a gorgeous, natural appearance. Using a proprietary adhesive, Xtreme Lashes Eyelash Extensions are only applied by a trained and certified Xtreme Lashes®Lash Stylist. Xtreme Lashes Eyelash Extensions are not traditional false eyelashes, eyelash flares or implants. Safe and comfortable to wear, Xtreme Lashes® Eyelash Extensions are never applied directly to your skin or eyelid. With routine touchups every two to three weeks, you can have amazing eyelashes indefinitely.

 

The Best Lash Stylists

 

The Lash Cove has diligently searched and hired the best lash stylists available. In addition to being properly licensed by the State, each stylist has attended one or more of the Xtreme Lashes training classes. New stylists undergo strict supervision before allowed to perform services on clients without quality control checks.

 

Mission /Vision

 

At The Lash Cove, we strive to provide a relaxing atmosphere to which women can go to, relax, and leave with beautifully extended lashes.  With all private rooms, we hope that you will join us for a nap, and take time out for yourself from your busy schedule.  With this said, we only allow the technician and the client into the service rooms.  

Appointment and Cancellation Policy

 

Even though we will gladly accept walk-ins, we prefer appointments to minimize client wait time. Because we set aside time specifically for each client, we do require a credit card to hold an appointment.  You will not be charged anything at the time of booking, it just reserves the technician and the time for your services.  We require a minimum of 24 BUSINESS hours notice to reschedule or cancel appointments without a fee. We hold the room and lash artist exclusively for your visit, denying others the use of that room and time.  No shows will be charged 100% of the service charge. Cancellations or rescheduled visits made under the 24-hour window will be charged a fee equal to 50% of the service charge.  By agreeing to our booking/cancellation policy, you authorize The Lash Cove to charge your credit card on file per our cancellation policy.  Any service prepaid will be voided.

 

Please arrive five minutes early to check in and take your restroom break so that you may utilize your entire service time. If you arrive late, your appointment may be shortened, incurring the full service charge as to not run into someone else's service time.

 

As a courtesy to our clients, we offer appointment reminders email on the day of booking, and two days prior to your appointment time. We will collect your contact info at the time of booking your appointment and on your client intake form with your permission. However, it is ultimately your responsibility to remember your scheduled appointments.  If you NO SHOW your appointment, The Lash Cove will charge a no-show fee of 100% of the service cost, and may require a deposit for future appointments. By making appointments with The Lash Cove, are agreeing to these terms of our appointment and cancellation policy.

At Your Appointment

 

Please arrive five minutes early to check in and take your restroom break so that you may utilize your entire service time. If you arrive late, your appointment may be shortened, incurring the full service charge as to not run into someone else's service time.

Please arrive to your appointment with clean lashes. The time it takes for the technician to remove mascara or other makeup takes away from your application time.  If coming straight from work or other errands, please feel free to arrive 10 minutes early, and let our receptionist know that you need to remove your eye-make up, and we will gladly provide you with makeup remover as a means to take off your makeup prior to your appointment time.

We requests that all mobile phones be switched off or silenced during your visit. We want your time to be relaxing, away from your busy day, and to not interfere with your lash technician or other clients. We do request that you keep your eyes closed for the duration of your service, as to prevent irritation from the treatment.  Cell phones tend to make clients want to open their eyes, disrupting the procedure and sometimes causing eyes to water.

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Though the eyelash extension process is safe, some clients may have allergic reactions to gel patches or the glue.  Any reactions to eyelash extensions is not foreseeable by The Lash Cove, the staff, or even by you. It is also possible to develop an allergy to the products over time. No refunds will be issued for allergic reactions.  However, The Lash Cove will offer a Free Lash Removal should this unfortunate event occur.  We kindly ask that you contact us immediately if you become aware of any type of irritation so we may assist you as quickly as possible.  In our over a decade of experience, allergic reactions only occur in a small percentage of the client population.  In minor cases of irritation, please let us know so that we may try a more sensitive adhesive alternative.

Feedback

 

Your satisfaction is important to us, as we strive to please each and every client who gives us that opportunity. We take any and all feedback seriously, so feel free to call us or email us using our Contact Us Form to help us ensure a pleasant visit.